Business Process Outsourcing
Identify. Improve. Optimize.
Rollitech utilizes a mix of highly skilled resources, lean process and bespoke strategy to offer a one-stop Business Process Outsourcing (BPO) solution.
Using our inherent strengths as one of the pioneers of digital technology in the region, we build on them to offer precise, efficient, and measurable BPO capabilities. Rollitech BPO assures the acceleration of your service delivery by transforming your business in terms of automation, quality management, multi-channel approaches, and digital transformation. All with impeccable transparency and accountability to ensure complete client satisfaction.
Industries Served
Public Sector
Aviation
Insurance
Manufacturing
Media & Entertainment
Financial Services
Transportation
Automotive
Healthcare
Energy & Utilities
Tele- communication
Real Estate
eCommerce
Food Services
Apparel
Logistics
Education
Oil & Gas
Rollitech has been a technical partner to numerous international businesses, government organizations, and industry leaders. Many of these clients trust our BPO services enough to have continued with us more than a decade. We have helped dozens of our clients grow and transform their businesses using our BPO solutions.
Rollitech BPO services have been instrumental in the success of multiple large-scale government efforts to digitize land record management, enable the efficient storage and retrieval of data for financial institutes, and other public services.
Why Rollitech BPO?
- 20+ years of experience serving domestic and international clientele
- Strong focus on close client relations and meeting KPIs
- ISO 27001, ISO 20000, and ISO 9001 certified InfoSec and service management
- Best-in-class methodologies replicate successes and scale operations
- Processes based on Six Sigma best practices
- PMP, COPC, and Six Sigma certified management
- Over 1,500 trained BPO professionals with diverse skill sets
- Quick ramp-up while maintaining consistently high-quality results
- PCI-compliant contact centers
- Multiple proprietary technologies accelerate service delivery
- Centers of Excellence in multiple regions ensure business continuity
Service Catalog
- Project, Program & Process Improvement
- Cybersecurity
- Leadership & Professional Development
- Database Management
- Coding & Programming
- Information Technology Infrastructure
- Business Productivity
- Cloud
- Data & Business Intelligence
- Emerging Technologies
Data
- Email support
- Chat support
- Safetech review
- Social media management
Voice
- Inbound & outbound sales
- Order taking
- Customer support
- Store helpline
- Product information
Paid Marketing
Using extensive research and precision techniques, we optimize your paid marketing spends to generate a measurable improvement in ROI.
- PPC marketing (Google, Bing, Yahoo)
- Facebook/Instagram
- Content marketing
- Email marketing
- Lead generation
- Twitter advertising
- Video advertising
- Reputation management
Site Optimization
Our SEO gurus tailor and implement bespoke strategies to improve your site’s domain authority and visibility while increasing your organic traffic and SERP ranking.
- Technical site audit
- Sales funnel optimization
- Conversion tracking
Social Media Campaign
We Optimize your social media ad copies to improve click-through rates with our tailored campaigns to meet your business goals.
- Webchat
Discover how Rollitech can help you produce tangible business results using digital technology.
Looking for a rewarding career in BPO?
Join the Rollitech team today!