IT Infrastructure
End-to-end technology deployment, administration, and support
Modern business operations depend on reliable and secure digital infrastructure that functions smoothly behind the scenes to help you get work done.
From the servers and network equipment in your datacenter to the software licenses and user identities that run on them, Rollitech experts implement, configure, and secure your entire IT footprint to ensure the best mix of performance, affordability, and resiliency for your needs.
Exchange & Active Directory
manage users and resources, communicate efficiently, and keep their information secure. Our experts provide a complete range of services that help organizations streamline the administration of these core IT services.
- Microsoft licensing and key management
- Windows Server Active Directory configuration and administration
- Identity and access management (IAM)
- Certificate management
- DNS and DHCP
- Windows Server Update Services
- Microsoft Exchange configuration, administration, migration, and upgrade
- Skype for Business/Microsoft Teams
IT Support
Rollitech’s vendor-certified IT experts deploy, administer, virtualize, and troubleshoot your datacenter’s server, storage, and network hardware to ensure business continuity and resiliency. Our help desk support personnel assist your business users with computer hardware, operating systems, and applications to resolve issues and improve office productivity. All our support procedures comply with international standards and best practices for IT management.
Datacenter Management
- Compute, storage, and network hardware deployment and administration
- Linux & Windows server installation, configuration, and troubleshooting
- Virtualization using VMware and Microsoft Hyper-V
- Monitoring of all running services using Nagios
Help Desk Support
- Device driver and application Installation and troubleshooting
- OS and hardware troubleshooting and upgrades
- Antivirus installation, configuration, and administration
- Audio and video conferencing support
Backup & Restore
- Scheduled backup of business data
- Bare-metal backup of critical servers
- Regularly scheduled backup testing
Unified Communication
Rollitech provides unified communication solutions with zero downtime for voice calling, and video calling as well as instant messaging. Our enterprise PBX solution provides affordable, high-quality IP telephony to organizations that require worldwide 24×7 communication. Numerous international organizations use our highly scalable and customizable call center solution to manage high-volume inbound and outbound workloads. We have also assisted several businesses in migrating on-premises Skype for Business deployments to the cloud.
Enterprise PBX
- CID/SIP connectivity over IP
- Audio conference hosting
- Extension-to-extension calling
- Direct inward dialing
- Ring groups
- UANs, toll-free numbers, and helplines
Call Center
- 24×7 inbound, outbound, and blended calling
- Extensive reporting and real-time monitoring
- Interactive voice response (IVR) menu
- Queues, auto-dialers, and customized call distribution
Network Operation Centers
Rollitech provides well-managed network services to our global clients to ensure infrastructure health, high availability, and network performance. Our 24×7 network monitoring solution and certified engineers ensure that all devices on your network are healthy, performing optimally, and connected securely to your business ecosystem. Our experts provide datacenter solutions and network managed services that solve network, security, data, application, and multicloud challenges.
Discover how Rollitech can help you produce tangible business results using digital technology.
Looking for a rewarding career in IT Infrastructure?
Join the Rollitech team today!