Software Installation & Configuration

Rollitech has in-depth experience installing and configuring most types of knowledge management software products, both on-premises and cloud-hosted.

Our service encompass confirming the overall technical infrastructure, preparing a detailed software installation plan, preparing the target hardware and middleware for the installation of the new product, preparing a communication plan to inform technical and end users, as required and conducting a thorough scan with leading antivirus software and tools after each major installation step.

Help Desk & Change Management Software

Help desk software is designed to provide a customer with information and support regarding a company’s products or services. Customer inquiries are typically submitted via multiple channels including email, phone, or social media.

Rollitech has partnered with leading helpdesk and change management vendors like ITDEVTECH Tikting Helpdesk and Change Management Software and has successfully in past implemented large scale projects.

Rollitech is authorized reseller and lead implementation partner for ITDEVTECH suite of ITSM Service Management.

Deliverables & Business Values

Rollitech’s deliverables include a detailed installation plan and fully implemented and configured software products. The products are completely installed, configured, customized, and tested.

Well-planned and executed software product installation, configuration, customization, and testing leads to overall project success and satisfied end users, thus helping to achieve the project’s goals and the desired financial returns.

Virtualization Software

Virtualization uses software to create an abstraction layer over computer hardware that allows the hardware elements of a single computer—processors, memory, storage and more—to be divided into multiple virtual computers, commonly called virtual machines (VMs). Each VM runs its own operating system (OS) and behaves like an independent computer, even though it is running on just a portion of the actual underlying computer hardware.

Installation & configuration testing

Rollitech has extensive expertise in configuring the new software, as specified in the technical requirements document or scope of work.

Performing unique customizations and integrations, as specified in the technical requirements document or scope of work.

Internet Security Software

Internet security consists of a range of security tactics for protecting activities and transactions conducted online over the internet. These tactics are meant to safeguard users from threats such as hacking into computer systems, email addresses, or websites; malicious software that can infect and inherently damage systems; and identity theft by hackers who steal personal data such as bank account information and credit card numbers. Internet security is a specific aspect of broader concepts such as cybersecurity and computer security, being focused on the specific threats and vulnerabilities of online access and use of the internet.

In today’s digital landscape, many of our daily activities rely on the internet. Various forms of communication, entertainment, and financial and work-related tasks are accomplished online. This means that tons of data and sensitive information are constantly being shared over the internet. The internet is mostly private and secure, but it can also be an insecure channel for exchanging information. With a high risk of intrusion by hackers and cybercriminals, internet security is a top priority for individuals and businesses alike.

Discover how Rollitech can help you produce tangible business results using digital technology.

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